How it worksFrom application to post
How Landlord Address works
In short
You apply online and we email you a link for an identity check, then a payment link. Once you are verified we issue your address in England with your own reference and a section 48 notice already filled in. You give that address to your tenants and use it on registers. We log and scan every letter, tell you the same working day when legal or official post arrives and post originals on when you ask.
How do you get a landlord address?
Everything from your application to your first scanned letter happens online and by email.
Apply online
Tell us your name and email address, how many properties you let and whether you own them alone or with someone else. It takes a couple of minutes on our application page and no payment is taken there.
Pass an identity check
We email you a link to check your identity. Joint owners each have their own check. We verify every landlord before an address is issued, so it can never be used to hide from tenants, courts, councils or enforcement. Read why we check identity.
Pay once for the year
Next we email your payment link. Your first year is £49 when you sign up online and then £99 a year, with every fee included. There is no setup fee and no monthly option. See pricing in full.
Get your address and reference
Once you are verified and paid we issue your landlord address in England with your personal reference, so every letter reaches your account. You also get a section 48 notice filled in with your name and reference, ready to give to your tenants.
Use it with tenants and registers
Give the notice to each tenant and put the address on new written statements of terms. Use it as your address for service at HM Land Registry and as the correspondence address for each property on the PRS database when your region opens.
We log and scan your post
Every item is logged the day it arrives with the sender, the type of item and the date. Letters are scanned within one working day and you get an email alert. Scans stay in your online mailbox for 12 months.
Legal and official post comes first
Post from tenants, courts, councils, HMRC and deposit schemes is flagged and you are told the same working day. Recorded and signed-for letters are signed for by our staff and logged, and we let you know they have arrived.
Originals when you need them
Ask for a paper original and we post it to you at the cost of postage with no handling fee. Legal and official originals are never shredded without your instruction.
A reminder before you renew
We email you 30 days before your renewal date with the price. You can switch off renewal at any time and your address keeps working until the end of the year you have paid for.
The detail of every step after your post arrives, including what counts as legal post, is on our mail handling and service levels page.
What should you do on your first day with the address?
Your new address only keeps your home private once it has replaced your home address in the places that matter. These are the usual first jobs.
- Give every tenant the section 48 notice and keep a note of how and when you gave it.
- Put the address on any new written statement of terms. For assured tenancies in England from 1 May 2026 the statement must include an address in England and Wales where notices can be served. See the address on a tenancy agreement.
- Tell your letting agent, if you have one, so they know which address to use for you.
- Ask your deposit scheme how to update your details and which address it accepts on the prescribed information.
- Change your address for service at HM Land Registry with form COG1. Our Land Registry guide explains how.
- If your property is licensed, ask your council whether it will accept your landlord address on the licence register.
- Use it as the correspondence address for each property when you register on the PRS database.
Our guide to changing your landlord address covers each of these in more detail. You can also download the free privacy checklist and tick them off as you go.
For everything else the address helps with, from changing agent to moving abroad, see every way a landlord address helps.
What can a landlord address not do?
- It cannot take your home address out of the PRS database. Individual landlords still give a residential address when they register, and while GOV.UK says nothing is shared publicly for now, what may be published later has not been set out.
- It may not be enough on written rent demands. Section 47 asks for the landlord's own name and address, so read section 47 and rent demands if you send them.
- It does not change old records by itself. Each register and scheme keeps the address you gave until you update it.
- It never makes you unreachable. We check every customer's identity and misuse ends the service. See our acceptable use policy.
- It is for letters and large letters. We do not accept parcels.
Questions about how it works
How long does it take to get my address?
We issue your address and reference once your identity check and payment are complete. The identity check link is emailed to you after you apply, so the timing is mostly in your hands.
Do I need a separate address for each property?
No. One address and reference covers every property you let, for one annual price. Landlords with a lot of post can ask for a portfolio quote.
Can joint owners share one address?
Yes. Joint owners of the same properties can use one plan, and each of you has an identity check before the address is issued.
What happens if I move house?
Your landlord address stays the same, so you do not need to give tenants a new section 48 notice or change your Land Registry address for service because you moved. Records that hold your residential address, such as the PRS database, may still need updating.
Can a limited company use the service?
Not yet. We currently serve individual landlords and joint owners with rental property in England. Companies and landlords with property in Wales, Scotland or Northern Ireland can join the waiting list.
What post do you accept?
Letters and large letters, including recorded and signed-for items. We do not accept parcels.
Sources
- Landlord and Tenant Act 1987, section 48, legislation.gov.uk, checked 31 October 2026.
- Landlord and Tenant Act 1987, section 47, legislation.gov.uk, checked 31 October 2026.
- The Assured Tenancies (Private Rented Sector) (Written Statement of Terms etc and Information Sheet) (England) Regulations 2026, legislation.gov.uk, checked 31 October 2026.
- Updating registered owners' contact address (form COG1), HM Land Registry, checked 31 October 2026.
- Get ready to register your rental property, GOV.UK Housing Hub, checked 31 October 2026.